AI phone answering software features built for real business call intake.
These pages explain what tickIt actually does, from answering the call to creating the ticket, storing the transcript, and booking the next step.
AI phone answering
Answer business calls with an assistant that captures the issue, urgency, and callback details instead of dropping callers into voicemail.
Automatic call-to-ticket workflow
Turn inbound phone calls into structured tickets with the caller, issue summary, urgency, transcript, and next step already attached.
Meeting and callback booking
Help callers move straight into a booked callback or meeting after the request is logged, with the booking tied back to the ticket.
Call transcripts and recordings
Keep transcripts and recordings attached to each ticket so your team can review what was said without digging through another tool.
Multilingual AI voice assistants
Run assistants in major business languages, including German, English, Arabic, Spanish, French, Portuguese, and more through Vapi and Azure voices.
Short answers for high-intent questions.
What features does tickIt include?
tickIt includes AI phone answering, automatic ticket creation from calls, transcript storage, meeting booking support, and multilingual assistant coverage.
Can I keep my current business number?
Yes. tickIt supports number provisioning, forwarding, and number-import planning depending on the carrier and Vapi path you use.
Can tickIt support German-speaking callers?
Yes. tickIt supports German assistant voices and localized prompt handling through the Vapi and Azure voice stack.
Want to see the full workflow live?
Create a workspace, set up an assistant, and make one real test call to see the intake, ticket, and follow-up flow end to end.